Payment and order support

Use the payment options displayed in Razorpay Checkout. The available options can vary by transaction and payment provider.

Check My purchases and your order email first. If the purchase is still missing after 30 minutes, contact us with your payment reference, order details, amount and payment date. If it has not appeared in My purchases within 24 hours, our refund policy provides a full refund.

After a successful payment, your digital material appears in My purchases and a download link is emailed to you. Nothing is shipped. A purchase allows up to five downloads; an expired link can be regenerated from My purchases.

Refund eligibility depends on the product and whether access or a download has started. The Refunds and cancellations policy explains the conditions, including duplicate charges and orders that do not appear.

Approved refunds are sent to the original payment method within 5 to 7 working days. The time taken for the credit to appear can also depend on your bank or payment provider.

Online payments are processed by Razorpay. We do not store your card or bank details. Never share your OTP, UPI PIN, password or full card security details with anyone claiming to help with a payment.